RETURNS + SHADE EXCHANGES

Wrong shade?
Easy fix.

If your Second Skin BB Cream match isn't quite right, we'll help you sort it.

Shade Match Guarantee

If the shade is off, we'll help.

If your Second Skin BB Cream shade isn't quite right, contact us within 7 days of delivery and we'll help you arrange an exchange.

Please contact us before sending anything back.

Available for purchases made directly from pgbeauty.co.nz. One shade exchange per BB Cream purchased.
How does a shade exchange work? +
1
Email us

Let us know your order number and which BB Cream shade you purchased.

2
We'll help with the match

If you're unsure which shade to swap to, we'll help you work out the better option.

3
Return your original

Once we've confirmed the exchange, return your original BB Cream and we'll arrange your replacement shade.

Email christina@pgbeauty.co.nz
Other returns +
Changed your mind?

We don't generally offer returns or refunds for change of mind.

Faulty, damaged or wrong item?

Email us and we'll sort it: christina@pgbeauty.co.nz

Sale or clearance item?

No change-of-mind returns.